Job Description

Fresh Foods Technician

As a Fresh Foods Technician, you'll serve as the go-to expert for Fresh Foods, Bakery, and/or Deli, Produce and Meat operationscombining hands-on technical expertise with coaching, training, and field execution. This role is ideal for professionals who enjoy working independently, traveling to retail locations, and making a visible impact on store performance.

Act as a trusted subject matter expert, recognized by internal teams, clients, and retail partners for deep product knowledge, operational excellence, and procedural accuracy. Represent the company professionally in-store, ensuring customer teams are fully equipped to handle department complexities and operational standards. Travel independently to assigned retail locations, planning store visits in advance with clear objectives, agendas, and desired outcomes. Communicate effectively before, during, and after store visits, coordinating resources, providing progress updates, and delivering visit recaps to stakeholders. Support new store openings, remodels, and resets, including assisting with setting cases to plan-o-grams, training associates on plan-o-gram execution and production standards, and providing production support to meet volume needs before and after openings. Execute and maintain new item setups, seasonal transitions, and ongoing plan-o-gram updates based on business needs. Maintain program documentation, merchandising tools, and category-specific manuals to support consistent execution. Develop and deliver reporting and insights, including store visit reports, monthly category performance reports with trend analysis and seasonal recommendations, annual category reviews, and ad-hoc analysis as needed. Collaborate regularly with merchandisers and leadership, sharing updates, introducing new programs or items, and aligning on execution strategies. Perform additional duties as assigned to support business and client objectives.

Required Education & Experience: High school diploma or equivalent required. Minimum of 3+ years of hands-on experience in retail Fresh Foods, Bakery, and/or Deli, Produce and Meat operations. Proven technical experience supporting daily department operations, merchandising, and production. Knowledge, Skills & Abilities: Strong working knowledge of Fresh Foods, Bakery, and/or Deli, Produce and Meat department operations, including production processes and merchandising standards. Ability to set up displays, execute plan-o-grams, and participate in resets and remodels independently or as part of a team. Comfortable training and guiding others through hands-on, in-store execution. Strong organizational, communication, and time-management skills. Work independently while managing multiple store visits and priorities. Valid driver's license and willingness to travel to assigned retail locations. Physical & Travel Requirements: Ability to stand, walk, and work on-site in retail environments for extended periods. Ability to lift and carry up to 40 pounds. Required visual acuity, including color perception, for display and product presentation accuracy. Ability to travel regularly as part of the role.

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