Job Description

Job Description

Job Description

We are seeking a motivated and detail-oriented Entry-Level Electro-Mechanical / Mechatronics Engineer to join our team. This position is ideal for a recent graduate or early-career professional interested in access control systems, networking, electronic hardware, and software integration.

The successful candidate will work alongside experienced engineers and technical team members to support system installations, software integrations, testing, troubleshooting, and customer training. This is an opportunity to develop hands-on experience with access control technology, networking, and system integration in a manufacturing and technology environment.

Key Responsibilities

Client Support & Training

• Assist with providing technical support and training to clients and end-users on access control systems and related software
• Support customers with basic technical questions and system issues
• Assist senior engineers with customer communication and technical support activities

System Installation & Implementation

• Assist with the installation and configuration of access control systems, including electronic locks, gateways, encoders, card readers, access control panels, and related hardware
• Support the integration of access control systems with property management software
• Participate in site surveys to assess installation requirements, network infrastructure, and potential challenges
• Assist with system setup, commissioning, and implementation at customer locations

Software & Network Configuration

• Assist with configuring access control software, system settings, and related applications
• Support basic network configuration, including routers, switches, firewalls, and VPNs
• Assist with maintaining and troubleshooting computer networks and related environments
• Gain hands-on experience with Windows Server, Linux, and Windows operating systems

Testing & Troubleshooting

• Perform system testing to verify proper hardware, software, network, and system integration
• Troubleshoot basic hardware, software, and network-related issues
• Assist with diagnosing system and connectivity problems
• Escalate complex technical issues to senior engineers and technical team members

Documentation & Collaboration

• Maintain accurate documentation of installations, system configurations, testing, and troubleshooting activities
• Work closely with senior engineers, technical support, internal teams, and external vendors during project implementation
• Assist with preparing technical documentation and system information
• Stay current with industry trends and emerging technologies related to access control, networking, and property management software

Required Qualifications

• Bachelor's degree in Mechatronics, Electrical Engineering, Mechanical Engineering, Computer Engineering, or a related field
• Basic understanding of electronics, mechanical systems, or computer networking
• Familiarity with IP networking fundamentals, including TCP/IP, routers, and switches
• Strong analytical and problem-solving skills
• Strong attention to detail and willingness to learn
• Good written and verbal communication skills
• Ability to work effectively as part of a team
• Ability and willingness to travel to customer sites and job locations as required

Preferred Qualifications

• Internship, co-op, school project, or hands-on laboratory experience in engineering, manufacturing, access control, networking, or system integration
• Basic knowledge of Windows Server, Linux, or SQL
• Familiarity with Microsoft Networking Fundamentals
• Basic understanding of access control systems, electronic locks, card readers, or security systems
• Experience with CAD software or engineering documentation
• Familiarity with troubleshooting hardware, software, or networking issues
• Proficiency in English ; Mandarin/Cantonese is a plus
• Interest in access control, security systems, building technologies, networking, or smart property solutions

What we offer:

• Opportunity to work with a privately held manufacturing company with exceptional core values
• Great benefit options (Medical, 401(k), PTO, Holiday Pay)
• Career growth and development opportunities

Locks and Architectural hardware manufacturer

Company Description

Locks and Architectural hardware manufacturer

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